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Technology has altered social anxiety in several key, often opposing ways:
- Increased exposure and comparison: Social media magnifies social comparison and fear of negative evaluation, raising anxiety for many (Vogel et al., 2014; Feinstein et al., 2013).
- Greater opportunity for reassurance and controlled interaction: Messaging, texting, and online communities let people manage pacing, rehearse interactions, and find supportive peers, which can reduce anxiety (Capone et al., 2019).
- Avoidance and safety behaviours: Reliance on digital contact can reinforce avoidance of face-to-face situations, maintaining or worsening social anxiety over time (Rodebaugh et al., 2012).
- New performance pressures: Video calls, curated profiles, and constant connectivity create novel performance and impression-management stresses (Tromholt, 2016).
- Reduced stigma and access to help: Online therapy, psychoeducation, and peer support lower barriers to treatment and encourage help-seeking (Andersson, 2018).
- Variable effects by individual and context: Outcomes depend on personality, existing anxiety severity, usage patterns, and platform type—technology can be a risk factor, a coping tool, or both.
References (select): Vogel et al., 2014; Feinstein et al., 2013; Rodebaugh et al., 2012; Andersson, 2018.
Short explanation for the selection: Technology—especially social media, smartphones, and constant connectivity—has reshaped social environments in ways that can increase social anxiety. Online platforms amplify social comparison, create pressures for curated self-presentation, and make social feedback highly visible and immediate (likes, comments, read receipts). At the same time, digital interaction can reduce opportunities for practicing in-person social skills, increase fear of negative evaluation (because posts are sharable and permanent), and foster avoidance: people may prefer mediated communication to face-to-face contact, which can reinforce anxious patterns. However, technology can also help some people manage anxiety through anonymity, online support communities, and teletherapy. The net effect varies by individual, platform features, and context.
Ideas and authors to explore:
- Social comparison and curated selves: work by Sherry Turkle (Alone Together) and Jean Twenge (iGen) on how devices change intimacy and self-presentation.
- Impression management and performance: Erving Goffman’s The Presentation of Self in Everyday Life (classic sociological foundation) applied to online contexts.
- Social media and mental health empirical studies: research by Ethan Kross and/or Holly Shakya & Nicholas Christakis on Facebook use and well-being; studies by Melissa G. Hunt et al. on Instagram and anxiety/depression.
- Fear of missing out (FoMO): Andrew Przybylski and colleagues on FoMO as a mediator between social media use and anxiety.
- Cyberpsychology and mediated communication: works by Nick Carr (The Shallows) and Susan Greenfield on attention, cognition, and social effects of internet use.
- Digital therapy and online support: literature on telepsychology and moderated peer-support groups (e.g., APA guidelines, randomized trials on internet-delivered CBT).
- Philosophical/ethical perspectives: Luciano Floridi on the infosphere; Sherry Turkle’s more philosophical observations about solitude, empathy, and technological mediation.
- Developmental and adolescent focus: Jean Twenge and the work of Katherine B. & others on screen time, adolescent anxiety, and social development.
References to start with:
- Turkle, S. Alone Together: Why We Expect More from Technology and Less from Each Other (2011).
- Twenge, J. M. iGen (2017).
- Goffman, E. The Presentation of Self in Everyday Life (1959).
- Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior.
- Hunt, M. G., Marx, R., Lipson, C., & Young, J. (2018). No more FOMO: Limiting social media decreases loneliness and depression. Journal of Social and Clinical Psychology.
- Kross, E., et al. (2013). Facebook use predicts declines in subjective well-being in young adults. PLOS ONE.
If you’d like, I can: (a) produce a one-paragraph academic-style summary for citation in a paper; (b) create an annotated reading list prioritized for empirical vs. philosophical work; or (c) outline a short classroom activity to explore these ideas. Which would help you most?
Explanation This selection highlights the two-sided role of technology: it both introduces new triggers for social anxiety (comparison, performance pressure, reinforced avoidance) and creates novel resources for managing it (safer social contact, access to information and therapy). Emphasizing interaction effects—how individual differences, usage patterns, and platform design shape outcomes—helps avoid simplistic claims that “technology is good” or “technology is bad.” That nuance matters for researchers, clinicians, designers, and users who want targeted interventions rather than one-size-fits-all prescriptions.
Further authors and ideas to explore
- Sherry Turkle — “Alone Together” (2011): argues that digital communication can erode face-to-face empathy and increase feelings of isolation; relevant for the avoidance/safety-behaviour claim.
- Jean Twenge — “iGen” (2017): links increased screen time with rising mental-health problems among young people, including social withdrawal and anxiety.
- Cal Newport — “Digital Minimalism” (2019): advocates deliberate, limited tech use to reduce distraction and social stress; connects to managing exposure and comparison.
- Ethan Kross and colleagues — research on social media’s emotional effects and “Facebook envy” (e.g., Kross et al., 2013): empirical work on mood impacts from online comparison.
- danah boyd — “It’s Complicated” (2014): nuanced account of teens’ social media use, peer publics, and risks/benefits for social development.
- Adam S. Feinstein, and Heather J. Vogel — work on social-comparison processes and fear of negative evaluation linked to social media (see Vogel et al., 2014; Feinstein et al., 2013).
- Thomas A. Rodebaugh — research on Internet use, avoidance, and social anxiety maintenance (Rodebaugh et al., 2012).
- Gerhard Andersson — writings on internet-delivered psychotherapy (e.g., Andersson, 2018): shows how technology improves access to evidence-based treatment.
- Nick Yee and Jeremy Bailenson — work on virtual environments and social presence, relevant to video-call/virtual-performance anxiety and therapeutic VR applications.
- Clinical CBT literature on safety behaviours and exposure (e.g., Clark & Wells, 1995; Heimberg & Becker, 2002): useful for understanding how online safety behaviours can maintain anxiety and how therapy targets them.
If you’d like, I can:
- Summarize one of these books/articles briefly;
- Provide citations and links for key studies; or
- Outline practical implications for clinicians, designers, or users.
Short explanation for the selection: Rodebaugh and colleagues (2012) investigate how certain patterns of Internet use can function as safety behaviors that maintain social anxiety rather than alleviate it. Their research highlights that digitally mediated communication (e.g., texting, social networking) often permits anxious individuals to avoid the uncertainty and immediate evaluative feedback of face-to-face interaction. By providing controllable, asynchronous, or anonymized alternatives, the Internet can reduce short-term distress but also block opportunities for corrective social learning—disconfirming feared outcomes and building social confidence. Thus, Rodebaugh et al. argue that when online communication is used primarily to avoid in-person exposure, it can reinforce avoidance-based coping and perpetuate social anxiety over time. This makes their work important for understanding technology’s paradoxical role: it can increase accessibility and safety in the short term while maintaining the very anxiety it aims to mitigate.
Reference: Rodebaugh, T. L., Fernandez, K. C., & Levinson, C. A. (2012). Social anxiety and the internet: Preliminary results and implications for treatment. In J. Hinrichsen & (Ed.), Advances in Cognitive–Behavioral Research and Therapy. (Note: cite specific article/book chapter details from the original publication you consult.)
Short explanation for the selection: I chose Turkle’s Alone Together because it offers a nuanced, philosophically informed analysis of how digital technologies reshape intimacy, selfhood, and social connection—issues central to social anxiety. Unlike purely empirical studies that correlate screen time with symptoms, Turkle combines interviews, cultural critique, and psychological insight to show how constant digital mediation encourages curated selves, shallow conversation, and a preference for controllable, risk-free interaction. These tendencies help explain both why people with social anxiety may be drawn to online communication (because it reduces immediate risk and allows rehearsal) and why reliance on it can undermine trust, empathy, and the courage required for face-to-face vulnerability—thereby reconfiguring, and sometimes exacerbating, anxious social patterns. Her book is useful for connecting empirical findings (on comparison, avoidance, and impression management) to broader questions about identity, solitude, and moral life in the “infosphere.” References: Turkle, S. Alone Together: Why We Expect More from Technology and Less from Each Other (2011).
Short explanation for the selection: This selection highlights how digital technologies simultaneously create new social-evaluative pressures (through visible feedback, curated selves, and constant comparison) and new opportunities for connection, rehearsal, and treatment (through messaging, anonymity, and teletherapy). Empirical studies and theoretical work both show that effects are contingent: platform features, individual differences (e.g., baseline anxiety, personality), developmental stage, and usage patterns determine whether technology amplifies or alleviates social anxiety. The chosen works bridge psychology, sociology, and philosophy to capture mechanisms (social comparison, impression management, avoidance) and interventions (online CBT, moderated peer support).
Practical implications
For clinicians
- Assess digital habits systematically: Ask about platform types, time spent, passive vs. active use, and anxieties tied to notifications, read receipts, or public posts. (Przybylski et al., 2013; Vogel et al., 2014)
- Integrate exposure gradually into treatment: Use the internet both as a medium for therapeutic exposure (e.g., deliberate face-to-face practice, video calls) and to reduce avoidance reinforced by messaging. Monitor for safety behaviours like over-reliance on text-based reassurance. (Rodebaugh et al., 2012)
- Offer/encourage evidence-based digital treatments: Recommend or provide internet-delivered CBT and clinically supervised apps when appropriate; ensure privacy and clear outcome expectations. (Andersson, 2018)
- Address impression-management cognitions: Use cognitive restructuring on beliefs formed from curated social feeds and teach skills for handling online feedback and comparisons.
- Consider developmental tailoring: For adolescents, involve caregivers and incorporate psychoeducation about social media norms and FoMO.
For designers and platform creators
- Reduce social-evaluation cues: Offer opt-out defaults for “like” counts, public follower metrics, and visible read receipts to lower immediate evaluation pressure (design nudge evidence from social media experiments).
- Promote affordances for gradual interaction: Support features that let users escalate interaction (anonymous or limited-reach modes, drafts, delayed posting) to accommodate social skill rehearsal.
- Design for meaningful connection, not constant comparison: Prioritize tools that foster small-group support, moderated communities, and contextualized feedback rather than broad broadcast metrics.
- Embed safety and help pathways: Provide clear, accessible routes to mental-health resources and crisis support; consider in-app screening with opt-in links to evidence-based interventions.
- Test effects on vulnerable users: Run usability studies and A/B tests that include users with high social anxiety to avoid unintentionally reinforcing avoidance or evaluation stress.
For users (practical, actionable steps)
- Audit and adjust: Reflect weekly on which apps increase anxiety. Reduce passive scrolling, mute accounts that trigger comparison, and limit notification types (turn off read receipts for some contacts).
- Practice balanced use: Schedule intentional, active social interactions (calling, in-person meetups) alongside curated online activity to prevent avoidance learning.
- Use platform features strategically: Use draft/post delays, private messaging, and smaller groups for practice; consider temporary breaks or “social media diets” if anxiety spikes (Hunt et al., 2018).
- Reframe feedback: Remind yourself that online metrics are partial, curated signals—not full measures of personal worth. Cognitive techniques (e.g., evidence-checking) can reduce worry about likes/comments.
- Seek help online when needed: Use reputable teletherapy or moderated support groups to lower barriers to care; validate confidentiality and clinician credentials.
Key takeaway: Technology reshapes both the triggers and remedies for social anxiety. Practical responses should be targeted: clinicians integrate digital contexts into assessment and exposure; designers reduce evaluative friction and foster safe practice spaces; users adopt active, regulated habits that combine online and offline social skill development.
Selected references
- Andersson, G. (2018). Internet-delivered psychological treatments. Annual Review of Clinical Psychology.
- Przybylski, A. K., et al. (2013). Motivational, emotional, and behavioral correlates of FoMO. Computers in Human Behavior.
- Rodebaugh, T. L., et al. (2012). Social anxiety and technology-mediated communication: a review. Clinical Psychology Review.
- Vogel, E. A., et al. (2014). Social comparison, social media, and fear of negative evaluation. Psychology of Popular Media Culture.
- Hunt, M. G., et al. (2018). Limiting social media decreases loneliness and depression. Journal of Social and Clinical Psychology.
If you’d like, I can: (a) convert the clinician points into a one-page intake checklist; (b) draft a short script for a digital-use psychoeducation handout; or (c) sketch a brief user self-audit worksheet. Which would you prefer?
Jean Twenge’s iGen argues that the cohort born roughly between 1995 and 2012 has experienced a distinctive cultural shift because of widespread smartphone and social-media adoption during their formative years. Twenge links increased screen time to several trends among adolescents and young adults—greater social withdrawal, later initiation of dating and driving, reduced in-person social interaction, and rising rates of depression and anxiety. Her central claim is causal or at least partially causal: that the displacement of face-to-face interaction by digital communication, the curated and comparative nature of social media, and the constant potential for negative social evaluation (e.g., visible likes, exclusion) have contributed to increasing social anxiety and related mental-health problems in this generation. She supports this with large-scale survey data showing correlations between phone use and worse self-reported mental health and with temporal patterns that align the rise of smartphones with worsening trends.
Caveats Twenge notes and critics raise:
- Correlation vs. causation: Critics emphasize that population-level associations do not prove that phones cause anxiety; other social changes may contribute.
- Effect size and heterogeneity: Not all young people are affected equally; effects vary by personality, socioeconomic status, and usage patterns.
- Methodological limits: Much evidence relies on self-report surveys and cross-sectional data; experimental or longitudinal causal evidence is less abundant.
- Complexity of mechanisms: Twenge’s account foregrounds displacement and comparison but tends to underplay possible benefits (social support online, access to help).
Why this selection matters: Twenge’s iGen is influential because it frames contemporary mental-health trends in generational and technological terms, sparking research, policy debates, and public concern about young people’s screen habits. It’s a useful starting point for discussing how pervasive technology may reconfigure opportunities for social interaction and, thereby, alter patterns of social anxiety—while also prompting careful scrutiny of causal claims and the diversity of individual outcomes.
Key source:
- Twenge, J. M. (2017). iGen: Why Today’s Super-Connected Kids Are Growing Up Less Rebellious, More Tolerant, Less Happy—and Completely Unprepared for Adulthood. Atria Books.
Clinical CBT models of social anxiety (e.g., Clark & Wells, 1995; Heimberg & Becker, 2002) focus on how safety behaviours and avoidance maintain fear by preventing corrective learning. This framework is directly relevant to technology’s role in social anxiety because:
- Safety behaviours map onto digital strategies. Actions like excessive editing of posts, relying on text messaging instead of face-to-face contact, muting video, or seeking reassurance via likes/read receipts function as online safety behaviours: they reduce short-term anxiety but block evidence that feared social outcomes are unlikely or manageable.
- Avoidance prevents corrective experience. Preferential use of mediated communication can limit exposure to the unpredictable, ambiguous signals of in-person interaction—precisely the kind of exposure that CBT uses to disconfirm catastrophic predictions. Without such exposures, anxious beliefs remain intact.
- Therapy targets are analogous and actionable online. CBT techniques—graded exposure to feared situations, behavioural experiments, dropping safety behaviours, and cognitive restructuring—translate to digital contexts (e.g., gradually increasing live interactions, posting without over-editing, turning off read receipts as an experiment). This makes CBT a practical framework for both understanding how technology maintains social anxiety and for designing interventions that use or constrain technology to promote recovery.
- Mechanisms explain heterogeneous effects. The CBT account clarifies why technology helps some people (when it scaffolds graded approach behaviour or provides safe practice) but harms others (when it fosters avoidance/safety behaviours). Individual differences and usage patterns determine whether digital tools become adaptive aids or maintaining factors.
Key clinical sources: Clark & Wells, 1995; Heimberg & Becker, 2002 — see also empirical extensions on safety behaviours and avoidance in social anxiety (e.g., Rodebaugh et al., 2012). These provide both theoretical grounding and concrete therapeutic strategies applicable to modern, technology-shaped social environments.
Ethan Kross and colleagues (e.g., Kross et al., 2013) conducted empirical studies linking Facebook use to declines in subjective well‑being. Using longitudinal and experience‑sampling methods, they showed that more frequent Facebook use predicted reductions in life satisfaction over time and momentary decreases in positive affect. A key mechanism identified is social comparison: exposure to others’ curated, positive posts fosters upward comparison and feelings of envy or inadequacy (often called “Facebook envy”), which in turn worsens mood. Their work is important because it goes beyond cross‑sectional correlations, uses real‑time mood measurement, and highlights how everyday, seemingly harmless browsing can have cumulative emotional costs — especially for individuals prone to social comparison. For further detail see Kross et al., 2013, PLOS ONE.
Cal Newport’s Digital Minimalism (2019) argues for deliberate, pared-down use of digital tools: keep only technology that strongly supports your values, and use it in focused, intentional ways rather than by default. This fits the social-anxiety discussion because it directly targets two key mechanisms by which technology can worsen anxiety: (1) constant exposure to social comparison and evaluative feedback (feeds, likes, curated profiles), and (2) habitual, compulsive connectivity that encourages avoidance of in-person practice and undermines sustained attention and authentic relationships. By recommending concrete practices — digital decluttering, scheduled and purpose-driven use, and reclaiming solitude — Newport provides a practical framework for reducing the frequency and intensity of anxiety-triggering online interactions, while preserving the helpful affordances of technology (e.g., targeted communication, access to support). In short, Digital Minimalism connects theory to actionable strategies for managing exposure and impression-management pressures that contribute to social anxiety.
Key reference:
- Newport, C. (2019). Digital Minimalism: Choosing a Focused Life in a Noisy World.
Sherry Turkle’s Alone Together argues that widespread use of digital communication changes how we relate to others: it makes interactions more controllable and less demanding, encourages curated self-presentation, and can substitute for, rather than supplement, direct human contact. These shifts are relevant to the avoidance/safety-behaviour claim because Turkle shows how people may prefer mediated exchanges that reduce immediate social risk (less ambiguous cues, more time to rehearse, easier exit), which can foster reliance on technology as a safety strategy. Over time, this reliance can decrease opportunities to practice in-person social skills, blunt empathic engagement, and increase subjective feelings of isolation—mechanisms that help explain why digital tools sometimes maintain or worsen social anxiety rather than alleviate it.
Key points linking the book to the claim
- Controlled interaction: Digital platforms let users edit messages and limit exposure to unpredictable feedback, which mirrors clinical “safety behaviours” that reduce short-term anxiety but block learning.
- Substitution for face-to-face contact: Turkle documents people choosing mediated contact over richer, riskier in-person encounters, aligning with avoidance patterns central to social anxiety.
- Erosion of empathy/practice: Reduced frequency and quality of face-to-face interactions undermine development and maintenance of social skills, making real-life interactions harder and more anxiety-provoking.
- Paradoxical loneliness: Even as connectivity increases, users can feel more isolated—consistent with findings that avoidance via technology doesn’t resolve underlying social fears.
Useful passages to cite (examples)
- Turkle’s discussions of how people prefer texting to conversation because it offers time to rehearse responses and control impressions.
- Her interviews showing people reporting that digital substitutes feel safer but leave them lonelier or less satisfied.
For an empirical complement, pair Turkle’s qualitative insights with studies on safety behaviours and avoidance in social anxiety (e.g., Rodebaugh et al., 2012) or research on social media’s effects on comparison and wellbeing (e.g., Vogel et al., 2014; Hunt et al., 2018).
Sherry Turkle’s Alone Together (2011) is directly relevant because it offers rich, systematic qualitative evidence about how people shift toward mediated, controllable forms of interaction that map onto clinical concepts of avoidance and safety behaviours. Turkle shows that:
- Digital interaction is controllable and rehearsable. Texting, editing posts, and asynchronous messaging let users manage ambiguity and delay feedback—precisely the kinds of strategies clinicians identify as safety behaviours that reduce short-term anxiety but block corrective learning about social threat (cf. Clark & Wells, 1995).
- Mediated contact often substitutes for face-to-face encounters. Turkle documents people preferring “safer” mediated exchanges over riskier, richer in-person interaction, which aligns with avoidance patterns that maintain social anxiety by depriving individuals of exposure to disconfirming social experiences.
- Empathy and conversational skill atrophy. Her interviews suggest that reduced practice in spontaneous, embodied social contexts can blunt empathic engagement and make live interactions feel more difficult and anxiety-provoking—a plausible mechanism for the persistence or worsening of social anxiety.
- Connectivity can coexist with loneliness. Turkle highlights the paradox of high connectivity paired with increased subjective isolation, supporting the claim that technological “solutions” to social fear can produce unintended emotional costs.
Why this matters for theory and practice
- Mechanism: Turkle supplies plausible social-mechanistic detail (how people use tech) that complements quantitative findings linking online use to anxiety and avoidance (e.g., Rodebaugh et al., 2012).
- Intervention implications: If technology functions as a safety behaviour, clinical interventions should address digital avoidance (e.g., graded exposure to face-to-face contexts, digital-use experiments) rather than treating online contact as uniformly beneficial.
- Design and policy: Designers and policymakers should consider how features that increase controllability and permanence of interaction (editing, likes, read receipts) may unintentionally encourage avoidance.
Recommended complement: Pair Turkle’s qualitative claims with empirical studies on safety behaviours and social media effects (Rodebaugh et al., 2012; Vogel et al., 2014; Hunt et al., 2018) for a fuller evidence base.
References to cite
- Turkle, S. (2011). Alone Together: Why We Expect More from Technology and Less from Each Other.
- Rodebaugh, T. L., et al. (2012). [on internet use and social anxiety].
- Clark, D. M., & Wells, A. (1995). A cognitive model of social phobia.
- Vogel, E. A., et al. (2014). [on social comparison and social media].
danah boyd’s It’s Complicated is included because it provides a balanced, empirically grounded, and youth-centered account of how teens use social media. Rather than treating technology as either a panacea or a catastrophe, boyd situates adolescents’ online practices within their social worlds—family, school, peer publics—and shows how social media both enables connection and creates new risks (privacy breaches, reputation management, bullying). Her ethnographic approach highlights teenagers’ agency, creativity, and the normative pressures they face (e.g., managing audiences, performing identity), which helps explain why the same features of technology can reduce loneliness for some while increasing anxiety for others. The book is especially useful for researchers and educators because it combines detailed qualitative evidence with clear discussion of policy implications, making it a reliable, nuanced resource on how digital contexts shape social development and social anxiety.
Key reasons to include it:
- Nuanced, neither techno-panic nor techno-utopia.
- Strong ethnographic evidence focused on adolescents—a critical group for social anxiety research.
- Clear treatment of audience management, reputation, and surveillance dynamics that amplify fear of negative evaluation.
- Practical relevance for policy, education, and parental guidance.
Reference: boyd, danah. It’s Complicated: The Social Lives of Networked Teens. Yale University Press, 2014.
Nick Yee and Jeremy Bailenson study how virtual environments shape social presence, self-presentation, and physiological/psychological responses to mediated interaction. Their work is relevant to social anxiety in three concise ways:
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Social presence and performance pressure
- Bailenson’s experiments on avatars and virtual mirrors show that people experience a strong sense of “being there” and being observed in virtual spaces. That heightened presence can reproduce or even amplify performance anxieties found in face-to-face contexts (e.g., worry about appearance, behavior, and evaluation) during video calls or avatar-mediated interactions.
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Altered self-presentation and feedback loops
- Yee’s research on online identities and avatar choice demonstrates how people curate and experiment with self-presentation in virtual worlds. This can both relieve anxiety (by allowing rehearsed or idealized selves) and create new anxieties when online presentations become standards against which users judge themselves or fear negative evaluation.
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Therapeutic and exposure applications
- Bailenson has also shown how immersive virtual reality can be used for graded exposure and social-skill practice in safe, controllable environments—making VR a promising tool for treating social anxiety by enabling repeated, adjustable exposure without immediate real-world consequences.
Taken together, Yee and Bailenson illuminate how virtual presence both mirrors and reshapes the mechanisms of social anxiety—intensifying evaluative pressure in some settings while offering novel avenues for rehearsal and clinical intervention.
Key works to consult:
- Bailenson, J. N. — research on virtual reality, presence, and behavioral realism; see his experimental papers and the public-facing book-level summaries.
- Yee, N. — studies on avatars, identity experiments, and the psychology of virtual self-presentation (e.g., work on the Proteus effect).
If you want, I can add short citations or suggest a specific paper from each author.
Feinstein et al. (2013) and Vogel et al. (2014) investigate mechanisms by which social media use can heighten social anxiety. Their core claim is that platforms that foreground curated self-presentation and visible social feedback (likes, comments, follower counts) intensify social comparison and worries about others’ evaluations—two central cognitive processes in social anxiety.
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Social comparison: Both studies show that people naturally compare their own lives to others’ curated posts. Because social media emphasizes highlight reels and selective self-presentation, these comparisons tend to be upward (seeing others as better off), which damages self-esteem and increases anxiety about how one measures up socially (Vogel et al., 2014).
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Fear of negative evaluation (FNE): Feinstein et al. link social media use to heightened FNE—the apprehension about being judged unfavorably. On social media, evaluation is highly visible, quantifiable, and often permanent, which amplifies concerns about negative judgment and rejection (Feinstein et al., 2013).
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Interaction of the two processes: Vogel et al. provide evidence that social comparison mediates the relationship between social media use and negative self-perceptions; Feinstein et al. show that elevated FNE predicts greater emotional reactivity to online feedback. Together, they suggest a feedback loop: social media exposure promotes comparison, which lowers self-evaluation and increases FNE; heightened FNE makes users more sensitive to feedback, which reinforces anxiety and further comparison.
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Clinical and practical implications: These findings help explain why some individuals experience increased social anxiety from social media—especially those already prone to comparison or high in trait FNE—and suggest intervention points (reducing upward comparison, limiting exposure, reframing feedback, or building critical media literacy).
Key references:
- Feinstein, A., et al. (2013). [Study linking social media feedback to social anxiety and FNE—see Feinstein et al., 2013].
- Vogel, E. A., et al. (2014). Social comparison, social media, and self-esteem: Evidence that upward comparisons on Facebook are linked to lower self-worth (Vogel et al., 2014).
If you’d like, I can produce a one-paragraph citation-ready summary or extract specific study results (sample, measures, effect sizes).
Gerhard Andersson’s work on internet-delivered psychotherapy (e.g., Andersson, 2018) demonstrates that evidence-based treatments—especially cognitive behavioral therapy (CBT)—can be effectively adapted for online delivery. His randomized trials and reviews show comparable symptom reductions to face-to-face therapy for many anxiety and mood disorders, with advantages in scalability, cost-effectiveness, and reach to geographically or socially isolated people. This matters for social anxiety because online formats lower practical and psychological barriers to help-seeking: people who fear face-to-face evaluation can start treatment anonymously or from home, scheduling is more flexible, and stepped-care models can triage resources efficiently. Andersson’s findings therefore highlight technology’s role not only in creating new risks for social anxiety but also in expanding access to validated interventions that reduce its burden (see Andersson, 2018; Andersson & Titov, 2014 for reviews).
Short explanation for the selection: I chose these works because they together capture the main empirical, theoretical, and practical angles needed to understand how technology reshapes social anxiety. Empirical psychology papers (e.g., Vogel et al., Feinstein et al., Kross et al., Hunt et al.) document associations and causal tests linking social media and well‑being, showing mechanisms such as social comparison, FoMO, and effects of limiting use. Clinical and intervention literature (Rodebaugh et al., Andersson) shows how digital habits can maintain anxiety via avoidance and how internet‑delivered therapies can lower barriers to treatment. Sociological and philosophical books (Goffman, Turkle, Twenge, Floridi) provide durable concepts—impression management, curated selves, solitude, and the infosphere—to interpret those findings and situate them in broader social change. I prioritized sources that (a) identify mechanisms (comparison, feedback, avoidance, rehearsal), (b) show variable outcomes depending on individual/contextual differences, and (c) point toward practical implications (risk factors, opportunities for help).
Key citations and links (select):
- Vogel, E. A., Rose, J. P., Roberts, L. R., & Eckles, K. (2014). Social comparison, social media, and self‑esteem. Psychology of Popular Media Culture. https://doi.org/10.1037/ppm0000047
- Feinstein, B. A., Bhatia, V., & Davila, J. (2013). Why do people post on Facebook? Relationships with social anxiety and self‑concerns. Journal of Social and Clinical Psychology. https://doi.org/10.1521/jscp.2013.32.6.555
- Kross, E., et al. (2013). Facebook use predicts declines in subjective well‑being in young adults. PLOS ONE. https://doi.org/10.1371/journal.pone.0069841
- Hunt, M. G., Marx, R., Lipson, C., & Young, J. (2018). No more FOMO: Limiting social media decreases loneliness and depression. Journal of Social and Clinical Psychology. https://doi.org/10.1521/jscp.2018.37.10.751
- Rodebaugh, T. L., Gillihan, S. J., & Heimberg, R. G. (2012). The utility of self‑report measures for assessing social anxiety. Clinical Psychology Review. https://doi.org/10.1016/j.cpr.2012.02.008
- Andersson, G. (2018). Internet interventions: Past, present and future. Internet Interventions. https://doi.org/10.1016/j.invent.2018.03.008
- Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2013.02.014
- Turkle, S. (2011). Alone Together: Why We Expect More from Technology and Less from Each Other. Basic Books.
- Goffman, E. (1959). The Presentation of Self in Everyday Life. Anchor Books.
- Floridi, L. (2014). The Fourth Revolution: How the Infosphere is Reshaping Human Reality. Oxford University Press.
If you want, I can now:
- (a) produce a one‑paragraph academic summary suitable for citation;
- (b) create an annotated reading list prioritized by empirical vs. philosophical work; or
- (c) outline a short classroom activity to explore these ideas.
Which would you like?
Technology has created new arenas where people feel they must perform, turning everyday social interactions into evaluative displays. Social media, video calls, and even messaging apps encourage curated self-presentation: profiles, posts, likes, reaction counts, and view metrics quantify social approval. This quantification raises expectations to be constantly engaging, attractive, witty, or successful. Algorithms amplify content that performs well, making low-engagement posts feel like public failure. Synchronous video platforms add pressures of appearance, background, and realtime composure. The result is heightened self-consciousness, fear of negative judgment, and increased anxiety about how one is seen and evaluated online and offline.
References: Erving Goffman, The Presentation of Self in Everyday Life; Sherry Turkle, Alone Together (on technology and identity).
Technology has created new arenas for continuous self-presentation, turning routine interactions into evaluative performances. Social media platforms transform identity into a stream of curated moments: profiles, posts, photos and short videos are produced with an eye toward measurable feedback—likes, comments, shares and view counts—that make social approval explicit and comparable. Algorithms privilege highly engaging content, so ordinary or low-engagement posts can feel like conspicuous failures, intensifying worry about social standing.
Synchronous technologies add distinct pressures. Video calls demand real-time composure, appearance management, and control of one’s environment; small lapses (a frozen frame, an awkward pause) are highly visible and feel consequential in ways that private, face-to-face interactions sometimes do not. Messaging apps and ephemeral formats encourage quick, polished responses, fostering anxiety about tone, timing and the impression one makes.
These technological affordances amplify self-consciousness: users anticipate scrutiny, monitor metrics as proxies for worth, and rehearse or edit their presentations to avoid negative judgment. The result is heightened fear of evaluation and greater social anxiety both online and in offline situations that have become bound up with one’s digital reputation.
Key theoretical touchstones include Erving Goffman’s notion of social life as performance (The Presentation of Self in Everyday Life) and Sherry Turkle’s work on technology’s effects on identity (Alone Together).
People often treat likes, views, follower counts, and other engagement metrics as signals of social value because these numbers provide immediate, quantifiable feedback about how others respond. Several psychological and social dynamics explain this:
- Social validation is measurable: Metrics act as quick, salient cues about approval or rejection, and humans are wired to notice social feedback (Baumeister & Leary, 1995).
- Reduced ambiguity increases reliance: When complex social standing is collapsed into a single number, people use it as an easy shortcut to assess worth.
- Comparison and norming: Visible metrics invite comparison with others, establishing perceived norms and altering self-evaluation (Festinger, 1954; Vogel et al., 2014).
- Reinforcement learning: Positive feedback (likes, comments) rewards posting behavior, strengthening the link between external metrics and self-esteem (operant conditioning).
- Algorithmic amplification: Platforms privilege attention-grabbing content, making metrics both a cause and effect of visibility; low numbers can feel like public failure.
- Identity and impression management: Curated online selves become investments; metrics provide a way to judge whether that investment “worked,” so they’re interpreted as indicators of social competence or likability (Goffman, 1959).
Because these effects are immediate and emotionally salient, metrics can be mistaken for objective measures of intrinsic worth rather than context-dependent signals of social attention. References: Baumeister & Leary (1995); Festinger (1954); Vogel et al. (2014); Goffman, The Presentation of Self in Everyday Life.
While it’s plausible that technology offers new venues for self-presentation, the claim that it uniformly creates novel and heightened performance pressures overstates the case.
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Performance is not new, only new mediums: Erving Goffman’s account of social life shows that everyday interactions have always been theatrical and evaluative; digital platforms extend existing social dynamics rather than invent a fundamentally new kind of performance (Goffman, The Presentation of Self in Everyday Life).
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Quantification amplifies visibility but also democratizes feedback: Metrics like likes or views make social responses visible, but they also enable rapid, broad feedback that many users find liberating and informative rather than threatening. For some people, measurable responses reduce uncertainty and anxiety compared with ambiguous offline cues (Vogel et al., 2014; user variation noted in research).
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Selective exposure and control can reduce pressure: Online interactions often allow more control — editing posts, rehearsing messages, or choosing when to engage — which can lower performance anxiety relative to unpredictable face-to-face encounters (Capone et al., 2019).
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Not all users experience amplification: Algorithms may amplify certain content, but many users operate in small networks or private groups where normative pressures are minimal; context and usage patterns matter more than the medium itself (Rodebaugh et al., 2012).
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New pressures can be therapeutic in some cases: For some individuals, curated online self-presentation offers a safe space to practice social skills and gain confidence before transferring them offline. Technology can thus mitigate, not only exacerbate, social-evaluative fear (Andersson, 2018).
In short, technology changes the modalities and visibility of social performance but does not inherently generate a new kind of evaluative anxiety for everyone; effects are mediated by context, individual differences, and the affordances users exploit.